With Internet shopping constantly on the rise, retail stores need to work harder than ever to appeal to customers by providing all-encompassing shopping experiences, with a service level that can’t be matched online. In the latest issue of Finance and Commerce, Tanya Spaulding, Shea Principal, discusses the major cultural shift happening in the retail industry as brick-and-mortar stores strive to bring shoppers in during a digital age.
Read the full piece here.
July 16, 2018